Legal notice
HEIM is committed to processing personal information in a secure and serious manner and in accordance with the latest international regulations. On this page, you can get an overview of how we collect, process and protect personal information. HEIM is responsible for the receipt and processing of personal information that we collect for a variety of purposes (see below). Therefore, we have adopted this Privacy Policy, which is intended to provide an overview of the information we collect about you and what we use it for.
We also inform you about the legal basis for our processing of this personal information and your rights. We also ensure, of course, that your personal data are processed in accordance with applicable law.
If you require additional information, please feel free to contact us. You can find the contact information at the bottom of this page
WHY WE COLLECT, PROCESS AND STORE PERSONAL DATA
HEIM collects, processes and stores information such as your name, address, telephone number and email address for the following purposes:
- Shipment
- Events
- Newsletters
The legal basis for processing this information is set forth in accordance with the Danish Ministry of Justice's General Data Protection Regulation (GDPR), article 6.1(b).
We also use your name and email address in order to contact you.
This website collects personal data to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We share this information with Shopify, our website analytics provider, to learn about site traffic and activity.
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
- Email address
- Name
- Phonenumber
We share this information with Shopify, our website hosting provider, so they can provide website services to us.
DO WE PASS ON YOUR INFORMATION?
No, generally we do not disclose the information that we collect about you. However, in certain cases, personal information may be transferred to external business partners when we ask these partners to process the information on our behalf (for example to process payment or for shipping). These organizations are data processors and process data only according to our instructions. The data processors may not use the information for purposes other than the fulfillment of the agreement with us and are subject to a confidentiality requirement.
In addition, we do not disclose your information to third parties unless we are required to do so by law or the order or a public authority or we have agreed to do so with you.
HOW LONG DO WE STORE YOUR DATA?
We delete your personal data when they are no longer necessary for the purpose for which they were collected. In each case, it will be when the order has been concluded. However, if you have signed up for our newsletter or events, we will retain the data until you unsubscribe these lists.
Documentation and storage requirements pursuant to the Danish Financial Statements Act stipulate that in any case we must store information about financial transactions for five years (see the Danish Bookkeeping Act).
HOW DO WE PROTECT YOUR DATA?
At HEIM, we have adopted an internal set of rules on information security. These rules contain a number of instructions and measures that ensure that your personal data are protected against loss or changes at all times and that unauthorized persons cannot gain access to or knowledge of them.
WHAT RIGHTS DO YOU HAVE?
According to the General Data Protection Regulation, you have a number of rights regarding our processing of information about you. They include the following:
- You have a right to have incorrect information about you corrected
- You have a right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal information.
- You can find the Danish Data Protection Agency’s contact information at www.datatilsynet.dk
- You have a right to have information about you deleted at your request.
- In certain cases, you have a right to have the processing of your personal information limited.
- In certain cases, you have a right to lodge an objection to our otherwise legitimate processing of your personal information.
DO YOU WANT TO KNOW MORE?
We hope that you have found sufficient and clear information about our processing of your personal data on this page. If you have any questions or wish to make use of any of your rights, please feel free to contact us at info@heimcph.dk